167bet Privacy Policy

167bet is committed to protecting your privacy and handling your personal data with transparency, integrity, and care. We recognise that players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and every other part of Bangladesh trust us with sensitive information when they use the Platform, and we take that responsibility seriously.

This Policy applies to all personal data collected through the Platform, including data provided during account registration, identity verification, payment processing, customer support interactions, and general platform use. It applies regardless of the device or network you use to access 167bet.

We may update this Policy from time to time to reflect changes in our data practices, technology, or applicable legal requirements. The revised Policy will be published on this page with an updated review date. Continued use of the Platform after any update constitutes your acceptance of the revised Policy.

1.1 Information You Provide Directly

When you register an account, complete identity verification, make deposits or withdrawals, contact customer support, or interact with promotional features on the 167bet Platform, you may provide us with the following categories of personal data:

• Identity data: Full legal name, date of birth, gender, and nationality.
• Contact data: Email address, Bangladesh mobile number, and residential address including division, district, and postal code.
• Identity verification documents: Copies of your National Identity Card (NID), passport, or other government-issued identification; proof of address documents such as utility bills or bank statements.
• Financial data: Payment method details (bKash account number, Nagad account number, Rocket number, bank account details, or card details), transaction history, deposit and withdrawal records.
• Communications data: Records of any correspondence between you and the 167bet support team, including live chat transcripts, email exchanges, and support ticket histories.

1.2 Information Collected Automatically

When you access the 167bet Platform, our systems automatically collect certain technical and usage data, including:

• Device data: Device type, operating system, browser type and version, device identifiers, and screen resolution.
• Network data: IP address, internet service provider, general geographic location (country/city level), and connection type.
• Usage data: Pages visited, features accessed, games played, bets placed, session duration, click-through paths, and navigation patterns within the Platform.
• Cookie and tracking data: Information collected via cookies, pixel tags, and similar tracking technologies as described in Section 6 of this Policy.

1.3 Information from Third Parties

In certain circumstances, 167bet may receive personal data about you from third-party sources, including:

• Identity verification and fraud prevention service providers used as part of the KYC (Know Your Customer) process.
• Payment service providers such as bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank, in connection with deposit and withdrawal processing.
• Analytics and marketing partners who assist 167bet in understanding Platform usage patterns and improving user experience.

167bet processes your personal data on the following legal bases and for the following purposes:

2.1 Performance of Contract

The majority of data processing by 167bet is necessary to deliver the services you have contracted for when registering an account. This includes:

• Creating, verifying, and managing your 167bet account.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, and other accepted payment methods.
• Settling bets and distributing winnings for cricket, slots, crash games, live casino, and all other Platform offerings.
• Providing customer support and resolving disputes or complaints.
• Sending transactional communications including deposit confirmations, withdrawal notifications, and account security alerts.

2.2 Legal Obligations

167bet is required to process certain personal data to comply with applicable legal obligations, including:

• Identity verification and age verification to ensure compliance with the 21+ age restriction.
• Anti-money laundering (AML) screening and transaction monitoring.
• Responding to lawful requests from law enforcement or regulatory authorities.
• Maintaining financial records as required by applicable accounting and tax obligations.

2.3 Legitimate Interests

167bet may process your data where it is in our legitimate interests to do so, provided those interests are not overridden by your own rights and interests. Legitimate interest processing includes:

• Fraud detection and prevention, including monitoring for unusual account behaviour and suspicious transaction patterns.
• Platform security monitoring and protection against unauthorised access, hacking, and abuse.
• Improving Platform performance, game offerings, and user experience through aggregated usage analytics.
• Responsible gaming monitoring, including identifying patterns that may indicate problematic gambling behaviour.

2.4 Consent

Where 167bet relies on your consent as the legal basis for processing, such as for optional marketing communications or non-essential cookies, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent, contact our support team or adjust your account preferences.

3.1 Payment Service Providers

To process your deposits and withdrawals, 167bet shares necessary financial and identity data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. These providers are contractually prohibited from using your data for any purpose other than completing the relevant transaction.

3.2 Identity Verification and KYC Providers

167bet uses accredited third-party identity verification services to conduct Know Your Customer checks and age verification. Identity documents and biometric data shared with these providers are processed solely for the purpose of verifying your identity and are not retained by 167bet beyond the verification process.

3.3 Game Technology Providers

Casino games and sports betting markets on the 167bet Platform are powered by third-party technology providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe. These providers may receive anonymised or aggregated gameplay data to support game functionality and integrity monitoring, but do not receive personally identifiable information unless strictly necessary.

3.4 Legal and Regulatory Disclosure

167bet may disclose your personal data to law enforcement agencies, courts, or regulatory authorities where required to do so by applicable law, or where disclosure is necessary to protect the rights, property, or safety of 167bet, its players, or the public.

3.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 167bet's business, your personal data may be transferred to the relevant successor entity, subject to the same data protection standards described in this Policy.

167bet retains personal data for as long as is necessary to fulfil the purposes described in this Policy. The following general retention principles apply:

When data is no longer required under any applicable retention obligation, 167bet will securely delete or irreversibly anonymise the relevant records. Anonymised and aggregated data — which cannot be used to identify any individual — may be retained indefinitely for statistical and analytical purposes.

5.1 What Are Cookies

Cookies are small text files placed on your device by websites you visit. 167bet uses cookies and similar technologies (including pixel tags and local storage) to deliver, maintain, and improve the Platform experience.

5.2 Types of Cookies We Use

• Strictly necessary cookies: Required for the Platform to function correctly. These include session management cookies that keep you logged in during your visit and security tokens that protect your account. These cookies cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and game display options to provide a more personalised experience on return visits.
• Analytics cookies: Help us understand how players use the Platform — which features are popular, where navigation bottlenecks occur, and how overall engagement can be improved. Analytics data is processed in aggregated form and does not directly identify individual users.
• Marketing cookies: Used with your consent to deliver relevant promotional content and measure the effectiveness of marketing campaigns. You may withdraw consent to marketing cookies at any time via your account settings.

5.3 Managing Cookies

You can manage or delete cookies through your browser settings. Please note that disabling strictly necessary cookies will prevent you from using core Platform features including account login and payment processing. Disabling functional cookies may result in a less personalised experience.

To exercise any of these rights, contact the 167bet support team using the email address displayed in the footer of this page. We will acknowledge your request within 72 hours and aim to fulfil it within 30 days. We may ask you to verify your identity before processing any data rights request to ensure we do not disclose or delete data belonging to another person.

Please note that certain rights are subject to limitations where legal obligations require 167bet to retain or process specific data regardless of your request. In such cases, we will explain the applicable limitation clearly.

167bet implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption at rest for sensitive data stored on 167bet infrastructure.
• Access controls ensuring that only authorised personnel with a legitimate need can access personal data.
• Regular internal security reviews and penetration testing of Platform infrastructure.
• Multi-factor authentication requirements for Platform administrative access.
• Secure, audited data deletion procedures for records that have passed their retention period.

While 167bet takes all reasonable steps to protect your personal data, no internet transmission or electronic storage system is 100% secure. You are responsible for maintaining the security of your own account credentials and for notifying us immediately if you suspect any unauthorised access to your 167bet account.

167bet may update this Privacy Policy periodically to reflect changes in applicable law, our data practices, or the services we offer. Whenever we make material changes to this Policy, we will update the "Last reviewed" date at the top of this page and, where appropriate, notify registered account holders via email.

Your continued use of the 167bet Platform following publication of any updated Policy constitutes your acceptance of those changes. If you do not agree to any revision, you must stop using the Platform and may request account closure by contacting our support team.

We encourage you to review this Policy periodically so that you remain informed about how 167bet protects your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 167bet handles your personal data, please contact our support team. Our contact email address is displayed as plain text in the footer of every page of this website.

For data rights requests — including access requests, rectification requests, erasure requests, or objections to processing — please include your registered account username, the nature of your request, and a brief description of the data concerned. We will acknowledge your request within 72 hours.

For concerns relating to responsible gaming and self-exclusion, please visit our dedicated Responsible Gaming page, which provides full details of the tools and support resources available to 167bet players.